Field Service activity in Switzerland and Germany for CNC machine-tools

Our client, Rollomatic SA, is a private well-known Swiss company specialized in the design and manufacturing of high precision CNC machines dedicated for high precision cutting tools grinding, cylindrical grinding, and ultra-hard materials laser cutting. High precision cutting tools made from Rollomatic’s machines are used worldwide in the manufacturing of smartphones, tablets, aircraft, cars or medical devices.

Founded in 1989, the company is established in Le Landeron, near Neuchâtel in the French part of Switzerland, and has today nearly 400 employees. Their 12’000 m2 production site incorporates ultra-modern manufacturing equipment and technology. Through their photovoltaic panels installation able to produce 50% of their own energy consumption, they value sustainable development. To complete their laser machines business unit, Rollomatic is looking for a

Field Service Technician, CNC machine-tools

In this exciting and polyvalent position, you will be part of the Laser department team, collaborating closely with the Technicians Manager, the laser R&D team and laser sales team and with customers. After an intensive training period at the factory, you play a pivotal role in the commercial success of laser machines ensuring pre-sales and after-sales technical activities with customers.

Main tasks

• Collaborate with the R&D team and sales team to conduct technical tests for internal projects or customer projects on laser machines
• In collaboration with the sales engineer, prepare and proceed to demonstration tests during customers visits at the factory
• Support existing or future customers on technical aspects related to laser machines
• Install laser machines on customer’s sites mainly in Germany, ensure training of users, maintenance and after-sales services

Your profile

• Technical diploma or equivalent in Polymechanics, Automation, Electromechanics or Micromechanics
• Minimum 1 years’ experience in an equivalent position.
• Good background in CNC machine-tools ; background on laser technology is a plus
• Customer oriented, good communication skills, high autonomy, flexible and responsible
• Willingness to travel, mainly to Germany (about 50%)
• Valid driving licence
• Fluent in German; good knowledge in French and/or in English

Are you interested to join a private swiss company with human values in a modern and cutting-edge environment? Do not hesitate to contact us for more details by email at steve.veya@ems.ch or by phone at +41 21 613 70 00 or to send us directly your application. Modern and dynamic growing environment, opportunities for personal development and competitive salary.